Terms & Conditions

Who we are

Our website address is https://dtcuk.co/ We are part of Driving Test UK Limited. Registered Office AMP House, Dingwall Rd, Croydon CR0 2LX. Company Registration number 09935828.

Terms & Conditions For Intensive Driving Course  

Dtcuk.co is a trading name of Driving Test UK Limited which provides its services to you subject to the following terms & conditions, which you accept by using the service.

  1. “The agent” is Driving Test UK Limited whose registered office is AMP House, Dingwall Rd, Croydon, London. CR0 2LX.
  2. “The instructor” is an individual who is licensed or registered by the DVSA and all instructors are self-employed.  Therefore Driving Test UK acts as their agent, taking bookings and transferring payments across to them. The contract for the “Car Hire Service” is between pupils and their instructors.
  3. The “Pupil” is the person taking out the “Intensive Driving Course,” which may include the Car Hire Service, booking of a theory test, and/or a practical test.
  4. The “Intensive Driving Course” is a service provided by the instructor which includes assessing the Pupils’ driving, providing coaching, and hiring their vehicle for the purpose of the driving test.
  5. The pupil agrees ( by paying a part payment ) to the terms and conditions of the relevant service.
  6. The part payment for the intensive driving course is non-refundable. However, if the pupil, due to medical reasons is unable to start the intensive course, and provides DTC UK will 10 working days’ notice, DTC will reschedule the course for an additional fee of £40. If the practical test needs to be rescheduled as part of the intensive course, there is an additional charge of £60.
  7. The intensive driving course is designed for pupils who are almost at the required standard to pass the driving test. If in the option of the instructor, the pupil is a danger to themselves, the car, or other road users, he/she will not permit the use of their car on the driving test. In such cases, the pupil will still be liable to pay the instructor any monies due.
  8. Flexibility – The Pupil must be fully flexible with regard to the date, time, and place of the test, and accept any DVSA theory/practical test date offered to you within the 2 months. If the Pupil is not fully flexible, the agent may not be able to guarantee them a driving test cancellation within the 2 months.
  9. Driving Test UK Limited and our driving instructors are not liable to you (the pupil) for any loss or damage caused relating to any business interests such as lost profits, lost earnings, loss of opportunity/business, or business interruption, including in no event liable for negligence or breach of statutory duty.  The agent cannot be held responsible for the DVSA changing the date and/or time of your test, or for them canceling the test due to the driving examiner’s illness, or due to weather conditions, such as snow, ice, or fog.

Terms & Conditions For Car Hire Service  

Dtcuk.co is a trading name of Driving Test UK Limited which provides its services to you subject to the following terms & conditions, which you accept by using the service.

  1. “The agent” is Driving Test UK Limited whose registered office is AMP House, Dingwall Rd, Croydon, London. CR0 2LX.
  2. “The instructor” is an individual who is licensed or registered by the DVSA and all instructors are self-employed.  Therefore Driving Test UK acts as their agent, taking bookings and transferring payments across to them. The contract for the “Car Hire Service” is between pupils and their instructors.
  3. The “Pupil” is the person taking out the “Car Hire Service”
  4. The “Car Hire Service” is a service provided by the instructor that includes assessing the Pupils’ driving, providing coaching, and hiring their vehicle for the purpose of the driving test.
  5. Assessment Lesson – The instructor may require the pupil to take an assessment lesson prior to the actual DVSA practical driving test. This will be charged at £120 for a two-hour lesson.
  6. Extended Test – If the pupil is required to sit an extended driving test (ordered by a court), an extra fee of £75 will apply
  7. Test Ready – When taking out our Car Hire Service, the pupil states that they have completed the syllabus and are at the required standard as set by the DVSA.  If in the opinion of the instructor, the pupil is a danger to themselves, the car, or other road users, he/she will not permit the use of their car on the driving test. In such cases, the pupil will still be liable to pay the instructor any monies due.
  8. Pupil Responsibility – It is the responsibility of the pupil to ensure that they have provided the agent with the correct details as to the place and time of the driving test. The pupil must forward a copy of the DVSA email confirmation of any test appointment to the agent at [email protected]  (Pupils should check their Spam box for receipt of such emails.)  The Agent will not accept any responsibility for any consequences arising from a Pupil’s failure to notify the Agent of any chances. A charge of £20 is made to make amendments made after the booking has been completed.
  9. It is the responsibility of the Pupil to make sure that the documents are in order to enable them to take the driving test. This primarily refers to the theory pass certificate and the provisional driving license.
  10. The agent agrees to arrange either an automatic or a manual car. The agent is not committed to arranging any particular make, model, or fuel type vehicle.
  11. Unless otherwise agreed beforehand, the pupil will be met and dropped off by the instructor at the DVSA driving test centre where the test is to be conducted. It is the pupils’ responsibility to ensure they arrive on time at the agreed place. If the pupil arrives late or does not attend, they are still responsible for the balance due to the instructor.
  12. Test Cancelled by DVSA –  If your driving test has been canceled by the DVSA, for example, due to examiner illness at less than three clear working days’ notice, you will still be required to pay our fees. These will be recoverable from the DVSA.
  13. Refunds – Any money paid towards the car hire is non-refundable. However, if DTC UK is unable to allocate a driving instructor, a full refund will be issued.
  14. Driving Test UK Limited and our driving instructors are not liable to you (the pupil) for any loss or damage caused relating to any business interests such as lost profits, lost earnings, loss of opportunity/business, or business interruption, including in no event liable for negligence or breach of statutory duty.  The agent cannot be held responsible for the DVSA changing the date and/or time of your test, or for them canceling the test due to the driving examiner’s illness, or due to weather conditions, such as snow, ice, or fog.

Terms & Conditions Driving Lessons

Dtcuk.co is a trading name of Driving Test UK Limited which provides its services to you subject to the following terms & conditions, which you accept by using the service.

  1. “The agent” is Driving Test UK Limited whose registered office is AMP House, Dingwall Rd, Croydon, London. CR0 2LX
  2. “The instructor” is an individual who is licenced or registered by the DVSA and all instructors are self-employed.  Therefore Driving Test UK acts as their agent, taking bookings and transferring payments across to them. The contract for driving lessons is between pupils and their instructors.
  3. The pupil is the person taking the driving lessons or driving test. The pupil must be at least 17 years old and hold a valid provisional driving licence.
  4. Cancellation of Driving Lessons – 48 hours’ notice must be given if you wish to cancel any pre-booked driving lessons. Failure to do so may result in your instructor charging you the full amount for that driving lesson.
  5. Intensive Driving Courses – The Pupil must be fully flexible and accept any date offered to you within the 2 months.
  6. Booking of an intensive driving package consists of at least six hours’ worth of instructor and tuition vehicle time.
  7. Cancellation of Intensive Lessons – Once paid, the intensive course is not refundable. However, the pupil may reschedule provide one month’s notice has been given in writing. One month’s notice must be given if the pupil wishes to cancel any pre-booked intensive courses.
  8. The price of the intensive driving course will include the booking of your practical test, a minimum of six hours of driving tuition, and the use of the car for the purpose of the driving test.
  9. The price of the intensive course will not include the cost of the DVSA driving test or any special requirements not notified to us on booking, such as, (but not limited to), an extended or weekend driving test or any other out-of-pocket expenses incurred by the Pupil.
  10. The Driving and Vehicle Standards Agency stipulates that you need to give three clear working days to cancel your driving test. You may / will lose your Driving and Vehicle Standards Agency test fee if the instructor says you are not ready for your test depending on the gap between your first driving lesson and the driving test.
  11. Practical Test Booking – The agent will arrange your practical test within 2 months within a 30 radius of your chosen driving test centre.
  12. Flexibility – The Pupil must be fully flexible and accept any date offered to you within the 2 months. If the Pupil is not fully flexible, the agent may not be able to guarantee them a driving test cancellation within the 2 months.
  13. Theory Test – In order to book an intensive driving course, a valid theory certificate is required for a minimum of two months from the date the candidate is legally entitled to take a DVSA practical test.
  14. Test Confirmation – The pupil must forward a copy of the DVSA email confirmation of any test appointment to the agent at [email protected]  (Pupils should check their Spam box for receipt of such emails.) The Agent will also separately advise the Pupil and the Instructor of any practical test booked. If the DVSA email conflicts in any way with the information provided by the Agent, it is the Pupil’s responsibility to let the Agent know immediately so that the matter can be investigated. The Agent will not accept any responsibility for any consequences arising from a Pupil’s failure to notify of any discrepancy as required in this condition.
  15. Liability – Driving Test UK Limited and our driving instructors are not liable to you (the pupil) for any loss or damage caused relating to any business interests such as lost profits, lost earnings, loss of opportunity/business, or business interruption, including in no event liable for negligence or breach of statutory duty.  The agent cannot be held responsible for the DVSA changing the date and/or time of your test, or for them canceling the test due to the driving examiner’s illness, or due to weather conditions, such as snow, ice, or fog.

Terms & Conditions Booking DVSA Test

  1. By using Dtcuk.co, and providing us with your driving license number and/or theory certificate number, you agree for us to book and/or make changes to your DVSA theory/driving test date and time or driving test center on your behalf.
  2. If the pupil requests an alternation date or place of test, an extra fee of £60 will apply.
  3. DTC UK cannot be held responsible for the DVSA changing the date and/or time of your test, or for them canceling the test due to the driving examiner’s illness, or due to weather conditions, such as snow, ice, or fog.
  4. Upgrade from automatic to manual license. If you already hold a full automatic licence and wish to upgrade to a manual an extra fee of £50 will apply